Service Folders

Every time I enter a path for the service folder;  it states "cannot create Admins Folder".

I contacted my administrator and he said I have the correct permissions set.

Any help would be appreciated. 

Does anyone have any idea how I can contact tech support to get help with this problem? I need to get this script up and running...

Mike,
WebExplorer Server tries to create the service folder if it doesn't already exist. However, to create the folder, the parent folder should have enough permissions. In your case it seems that it doesn't. For example, if you are trying to set c:\mydomain.com\admins, c:\mydomain.com\users and c:\mydomain.com\groups as your service folders, you should either create the folders manually and choose them in WebExplorer Server or set enough permissions on the parent folder c:\mydomain.com so that WebExplorer Server can create the folders itself. Hosting companies generally don't give write permissions on the root folder (eg. c:\mydomain.com) of your account.

So create your 3 service folders (admins, users, groups) manually (via FTP etc.) on your host and then ask your administrator to set NTFS "Modify" permission  for the user "IUSR_MACHINENAME" on your service folders.

By the way, if the service folders are within your web root i.e accessible via URL, don't forget to request revoking IIS "Read" and "Execute" permissions on your service folders. This will prevent downloading files (which are to be protected by WebExplorer Server's security sytem) by writing the URL in the address bar of the browser.

Cem,

I see in this thread that you say to grant "Modify" to the IUSR_MACHINENAME group. Ok, I got that.

Sorry , this may be showing my ignorance but you say to revoke IIS "READ" and "EXECUTE". When you say IIS what is this refering to? Is this the web server it self?


Many Thanks,

Mark

IIS is the Internet Information Server which is Microsoft's web server software. It has a special control panel where you can set web specific permissions on folders accessible via web. It is different from setting NTFS permissions which is the file system permissions.