Internal server error

Hi

Everytime i try to login to my, new installation of FileVista, i get this error message:

There was a problem retrieving the xml data: Internal Server Error.

Why? Please help.

Kind Regards
Anders Jensen

Hi,
Please make sure that you have followed the setup instructions, especially the ones about NTFS permissions.
The web setup wizard (setup.aspx) warns you about the required permissions.

As you receive the error after trying to login, I think there is problem with the permissions of the folder that contains the .MDB database file.
Make sure that the executing identity (the windows user which is used to execute the web application) has MODIFY permission on that folder which is App_Data\database by default. 

Well... first of all are we running MySQL, and now we tryed the .MDB database. But still getting the same error.

And in the folder App_Data\database, has every user modify permissions. 

Im typing in my login information and clicking login, and this error come again:

There was a problem retrieving the xml data: Internal Server Error.

What else can cause this problem?

Can you please send me via email the url and login information of your FileVista installation so that I can examine the error in detail?

www.bygonline.info/filevista

User: admin
Pass: admin

Tell if you need anything else.

Ok, I have examined your installation and found out the problem. The issue is about ASP.NET Web Services not working properly due to lack of permissions as discussed in this KB article:
BUG: Error When You Invoke Methods on a Web Service by Using ASP

To resolve this problem, you need to give read/write priviledges for the Temp folder (which is C:\WINDOWS\TEMP\ in your case) to the ASPNET account (or the account which is reported by setup.aspx as the executing identity).

Just on this . . I had to do the following fix

Create a user account in Active Directory (or local machine if that's how you have it) of IUSR_MACHINENAME, give it any password you like and this should fix the problem. (This is the anonymous internet account)

We noticed after the same error that ours was somehow deleted, so a simple recreation fixed the issue. Not sure why or how it happened.

Sorry to bring up this old thread, but I just got this error again after upgrading to 3.2.  The update went fine, but after trying to login I get the error.

 The server log has this:

2008-06-23 13:29:33 10.0.16.64 POST /filevista/administration.asmx/LoginUser - 80 - 10.1.31.177 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+SV1;+.NET+CLR+1.1.4322;
+.NET+CLR+2.0.50727;+.NET+CLR+3.0.04506.30;
+InfoPath.2;+.NET+CLR+3.0.04506.648;+.NET+CLR+3.5.21022;+MS-RTC+LM+8) 500 0 0 156

The error is because of a browser cache issue, you need to restart your browser or clean browser cache till the browser loads the updated files. You may try with another browser to see that it's a cache issue.

nope, that doesn't do it (clearing the cache).  after upgrading to 3.2 I now get a 500 error everytime I upload.  The file DOES upload, but I get the error AND the log/event shows a failure, not an upload.

Source Action: 
    Upload

Data: 
    GleamTech.Web.FileTransfer.UploadProgress

Error: 
    Method not found: 'Void System.Web.HttpWorkerRequest.SendCalculatedContentLength(Int64)'.

and I just ran it on a machine that has never accessed the site -- didn't get "500" but did get "An error occured:  Method not found: 'Void System.Web.HttpWorkerRequest.SendCalculatedContentLength(Int64)'.

Tod,
That is a different error.

Please install Microsoft .NET Framework 2.0 Service Pack 1 (as written in the requirements) to get rid of the error. 

That did it.  I inadvertently installed the compact framework sp1 - not quite the same thing, apparently.

Thanks