Cannot login to FV

An error comes up, upon any attempt to login:

Operation must use an updateable query.

Please help!

This error is caused by the lack of write permissions of the executing identity on the folder (filevista/App_Data/database) that contains the database file.

When you first run the application, the web based setup wizard checks the permissions and guide you for setting the correct permissions.

It seems that the permissions on this folder has been changed after the installation because there is no way to complete the setup before making these changes.

You should give the executing identity "Modify" permission on this folder. The default executing identity is the user ASPNET for Windows 2000 and NETWORK_SERVICE for Windows 2003.

You can find out the exact name of the executing identity  by running the web setup wizard setup.aspx. You will need to edit the file filevista/App_Data/filevista.config and temporarily set the value of IsSetupComplete key to 0 so that you can run setup.aspx. You will find the necessary information on the first page of setup.aspx, you shouldn't proceed to the next pages. Don't forget to set the value of IsSetupComplete key back to 1 after you get the information.