Login Error

Hi, I get a message that the user 'admin' is blocked from various attempts to logon with wrong password. How do I unblock the user?

Are you by chance running v4.1? This is from the "version history" text file:

- Added: New RecoveryMode setting to filevista.config for resetting administrator password. When set to 1, user will be able to login by just entering the administrator name only.

For reference, in v4.1 the password can be reset like this:

You just go to your FileVista installation folder on your server and edit FileVista.config file under App_Data subfolder with notepad.
You should see a line like this

  <add key="RecoveryMode" value="0" />

You change the value to 1

  <add key="RecoveryMode" value="1" />

Then when you open FileVista, on the login page you just enter admin 
(or whatever is the name of the administrator account) to the username field and leave password field blank.
You will be allowed to login and will be prompted to enter a new password.